Are you interested in helping guide and support decision making across our client’s markets, brands and teams? Are you looking forward to utilising your analytical skills and profound understanding of customer behaviour to coach and drive change and action? Are you hungry to learn and develop and feel like you’re ready to take the next step in your career? Then take this opportunity to join our gaming client as Analytics Manager!

This is a permanent position based in Malta.

With over 300 sunny days per year, Malta enjoys more hours of sunshine than any other European country! This allows you to spend plenty of time outdoors exploring the beautiful island. There is an endless list of exciting entertainment, suitable for everyone no matter where your interest lies. For the sporty one, there are several water sports to try; like wakeboarding, scuba diving, and water skiing. If you’re more of the cultural type, you can visit one of the island’s many theatres and museums, or simply take a stroll in one of the lovely cities to see all the astonishing architecture and buildings that are so typical for Malta.

Responsibilities

• Coaching team members, and ensure that the team is equipped with the relevant knowledge and tools
• Working with the regional teams to contribute to CRM campaign strategy and planning, forecasting of spend, and to provide insight-driven recommendations at all stages of the customer lifecycle
• You will be the analytical partner for the CRM, VIP, Casino and Sports Managers to support in their daily work, promoting data driven decision making around all player activities
• Working closely with Key Account Managers to help them fully understand the VIP portfolio, and what drives VIP activity at different stages of the lifecycle.
• Owning all CRM outbound communication stats (SMS, emails, outbound calling, push notifications) – Deliverability, Open and Click rates etc, enabling the teams to improve continually.
• Guiding the teams to understand why some customers play Game A in preference to Game B, and how we can influence customers behaviour with specific CRM activities at certain parts of their lifecycle.
• Assisting the managers in predicting bonus risk and fraud elements of a campaign by truly understanding gaming behaviours.
• Analysing CRM & VIP spend to ensure optimisation of investment per lifecycle stage.
• Driving insights around VIP events management ensuring effective investment in this area.

Requirements

• Experience within people manager roles with coaching experience
• A degree (or equivalent) in one of the quantitative areas (e.g. Statistics, Maths or Economics)
• A keen interest and a deep understanding in Sports and Casino
• 4+ years’ experience as an analyst
• Experience with best base tools (e.g. advanced Excel, use of relational databases such as MySQL) as well as packaged tools such as QlikView, Google Analytics, etc.
• Programming languages such as SQL
• Desirable – Worked with Knime, JIRA and/or Confluence

Are you interested in helping guide and support decision-making across all of our client’s markets, brands and teams? Are you looking forward to utilising your analytical skills and profound understand of customer behaviour to drive change and actions? Are you hungry to learn and develop and feel like you’re ready to take the next step in your career? Then the Endeavour Recruitment has an opportunity for you to join our gaming client as a Data Analyst!

This is a permanent position based in Malta.

With over 300 sunny days per year, Malta enjoys more hours of sunshine than any other European country! This allows you to spend plenty of time outdoors exploring the beautiful island. There is an endless list of exciting entertainment, suitable for everyone no matter where your interest lies. For the sporty one, there are several water sports to try; like wakeboarding, scuba diving, and water skiing. If you’re more of the cultural type, you can visit one of the island’s many theatres and museums, or simply take a stroll in one of the lovely cities to see all the astonishing architecture and buildings that are so typical for Malta.

Responsibilities

• Working with the regional teams to contribute to CRM campaign strategy and planning, forecasting of spend, and to provide insight-driven recommendations at all stages of the customer lifecycle.
• You will be the analytical partner for the CRM, VIP, Casino, and Sports Managers to support in their daily work, promoting data driven decision making around all player activities.
• Working closely with Key Account Managers to help them fully understand the VIP portfolio, and what drives VIP activity at different stages of the lifecycle.
• You will own all CRM outbound communication stats (SMS, emails, outbound calling, push notifications) – Deliverability, Open and Click rates etc, enabling the teams to improve continually.
• Guiding the teams to understand why some customers play Game A in preference to Game B, and how we can influence customers behaviour with specific CRM activities at certain parts of their lifecycle.
• Assisting the managers in predicting bonus risk and fraud elements of a campaign by truly understanding gaming behaviours.
• Analysing CRM & VIP spend to ensure optimisation of investment per lifecycle stage.
• Driving insights around VIP events management ensuring effective investment in this area.

Requirements

• Desirable - A degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics
• A keen interest and deep understanding of Sports and Casino
• At least 2 years’ experience as an analyst
• Proficient in analysis and interpreting data
• Experience with best base tools (e.g. advanced Excel, use of relational databases such as MySQL) as well as packaged tools such as QlikView, Google Analytics, etc.
• Programming languages such as SQL
• Desirable – Worked with Knime, JIRA and/or Confluence

Relocation Assistance

Moving abroad means endless new opportunities, but also some quite big challenges. Luckily enough you don’t have to worry a bit – our client will help you every step of the way. They have an extensive relocation package designed to make the transition to your new home as soon as possible. When moving to Malta, their travel coordinator will book your flight and airport transfer, and you will be given the opportunity to stay in the company apartment for several weeks. Therefore, there’s no stress to have an apartment set up when you arrive, and you can take your time to find your perfect home. You’ll also get a relocation allowance that covers costs for extra luggage, shipment of boxes, etc.

If you are a passionate about data and eager to drive change and action through science rather than hunch, then Endeavour Recruitment has a great opportunity for you! We are looking for someone to help guide and support decision making across our gaming client’s markets, brands and teams.

This is a permanent position based in Malta

With over 300 sunny days per year, Malta enjoys more hours of sunshine than any other European country! This allows you to spend plenty of time outdoors exploring the beautiful island. There is an endless list of exciting entertainment, suitable for everyone no matter where your interest lies. For the sporty one, there are several water sports to try; like wakeboarding, scuba diving, and water skiing. If you’re more of the cultural type, you can visit one of the island’s many theatres and museums, or simply take a stroll in one of the lovely cities to see all the astonishing architecture and buildings that are so typical for Malta.

Responsibilities

• Monitoring key performance metrics in accordance to set targets, primarily revenues, acquisitions and player activity – forecasting and flagging underperforming metrics to the appropriate stakeholders
• Working with the gaming product, conducting regular and ad hoc analysis, with a focus on:
• Driving incremental revenue through optimal product selection and deployment by market
• Optimisation of space above the fold and minimising game cannibalisation
• Performing deep-dive analysis into how our customers consume our games online, understanding in detail the user journeys and customer behaviours
• Adhoc analysis of bonus rebates from suppliers
• Creation of jackpot predictions
• Ensure the appropriate metrics are defined and the correct data is captured across our gaming products
• Proactively providing actionable insights and recommendations to help the team solve problems for our customers
• Define, track, and visually share product KPIs to showcase how the products are performing against our long-term objectives
• Analysing the impact of changes to the site/mobile experience and new product launches with the aim of concluding if objectives and goals were achieved
• Collaborate with various stakeholders outside Product to utilise data collected across the company – Market Analysts, Business Intelligence and Marketing
• Manage the backlog of requests for analysis from the various stakeholders with weekly prioritisation meetings. If development is required, input into the tech roadmap via the product owner
• Ownership of mission critical reports such as funnel dashboards and product performance reviews. Will involve maintaining and building new reports
• Champion data integrity and accuracy

Requirements

• Strong Excel skills
• SQL skills is a must
• Desirable - Power BI knowledge
• Desirable – Qlikview or QlikSense knowledge
• Great at problem solving and critical thinking – highly analytical
• Presents data in a meaningful way – understands their audience and delivers insight in a way that fits their consumption style
• Familiar with feature / web development processes and their drives
• Desirable – experience in igaming

Relocation Assistance

Moving abroad means endless new opportunities, but also some quite big challenges. Luckily enough you don’t have to worry a bit – our client will help you every step of the way. They have an extensive relocation package designed to make the transition to your new home as soon as possible. When moving to Malta, their travel coordinator will book your flight and airport transfer, and you will be given the opportunity to stay in the company apartment for several weeks. Therefore, there’s no stress to have an apartment set up when you arrive, and you can take your time to find your perfect home. You’ll also get a relocation allowance that covers costs for extra luggage, shipment of boxes, etc.

Are you looking for a new career opportunity, to start in 2020?

Are you a skilled and enthusiastic engineer with Web development experience?

Are you passionate about Cloud technologies?

Do you have an interest for Digital marketing?

If the answer is yes, then this new opportunity could be just for you!

Endeavour is looking for a keen Software Engineer to join our client from the telecommunications sector, based in Buckinghamshire and work in Web development.

This permanent role would suit a software engineer who would enjoy a mixed role - both supporting our client’s website and digital marketing initiatives.

The successful Web Development Engineer will be working with engineering teams building converged cloud communications applications.

Required Skills/knowledge:

• degree in Computer Science or a related engineering discipline.
• Up to 2 years’ experience is desirable, although a more recent graduate with an excellent degree will certainly be considered.
• System administration and software development on Linux and Windows
• Experience developing and implementing systems using Bash, Python, Javascript, HTML, CSS, Bootstrap, JQuery, SQL, Joomla, AWS
• Knowledge of Web Security
• Virtualisation (AWS EC2, VMWare)
• Database programming (MySQL, SQL Server)
• Web Services/REST APIs & Cloud Based Applications
• Understanding of TCP/IP and networking
• Webpage design

Please send us your CV and get in touch ASAP, for further details about this exciting opportunity to join an established client with Global scope.

We are seeking a Lead Developer who has strong .NET and Azure experience to join our client for a role based in Central London. You will be responsible for both hands on development and managing a team of Software Developers. Salary IRO £65,000 pa.

To be successful in this Lead Developer role you must have the following experience

• Leading/Managing Development Teams
• Agile
• C#
• ASP.NET
• MVC
• Azure
• DevOps
• SQL
• Oracle
• JavaScript + JS frameworks – React, Redux, Bootstrap, jQuery

You will be responsible for managing a team of developers, creating and maintaining high quality software, ensure projects are delivered, and use your enthusiasm for new technologies to drive change and innovation.

Please apply asap to be considered for this Lead Developer role.

• Are you a Business Analyst looking for a long-term contract?
• Are you a Native/Fluent Spanish speaker?
• Do you have excellent communication skills in English?
• Do you have technical support experience with Software applications?

Endeavour has an exciting long-term contract opportunity for a Technical Business Analyst to join a global and reputable organisation, based in Geneva.

This opportunity will allow you to work remotely after an initial couple of weeks training on site.

All expenses will be covered by our client, as regular travelling will be required.

Our client is looking for a Spanish speaking Business Analyst, who has technical experience with installation support for Java based software applications. You will also have a good understanding of oracle or SQL database.

Please apply or get in touch ASAP to get further details about this fantastic opportunity.

We are looking for a motivated person to join a team focusing on Documentum Administration, working in Luxembourg City on a large-scale IT infrastructure project.

The mission includes the operational support of the platform and the response to customer incidents.

Ideal candidate would be someone who is very at ease with Linux and Shell scripting, has some curiosity, and has managed some kind of complex application on top with even a beginner proficiency. Preferably a Document management product (Documentum, Alfresco, Oracle WCC, MS Sharepoint). Documentum can be learnt during the role within the team.

Required skills:

• Work to improve operational efficiency by providing automation and contribute to updating procedures
• Hands-on experience with Linux, Shell scripting and SQL

Desirable tech skills :

• Knowledge of Electronic Records Management solutions
• Experience writing Ansible jobs

Soft skills :

• Ability to work and communicate in a multi-cultural environment
• Service-oriented mind-set
• Ability to communicate in writing and verbally in a clear and concise manner
• Initiative, accuracy and attention to detail
• Fluency in English (written and spoken) is essential.
• Any other European language is a plus

•     Working experience in a medium to large IT environment is a plus

Please get in touch for further details on this excellent contract opportunity.

We are looking for a motivated person to join a team focusing on Documentum Administration, working in Luxembourg City on a large-scale IT infrastructure project.

The mission includes the operational support of the platform and the response to customer incidents.

Ideal candidate would be someone who is very at ease with Linux and Shell scripting, has some curiosity, and has managed some kind of complex application on top with even a beginner proficiency. Preferably a Document management product (Documentum, Alfresco, Oracle WCC, MS Sharepoint). Documentum can be learnt during the role within the team.

Required skills:

• Work to improve operational efficiency by providing automation and contribute to updating procedures
• Hands-on experience with Linux, Shell scripting and SQL

Desirable tech skills :

• Knowledge of Electronic Records Management solutions
• Experience writing Ansible jobs

Soft skills :

• Ability to work and communicate in a multi-cultural environment
• Service-oriented mind-set
• Ability to communicate in writing and verbally in a clear and concise manner
• Initiative, accuracy and attention to detail
• Fluency in English (written and spoken) is essential.
• Any other European language is a plus

•     Working experience in a medium to large IT environment is a plus

Please get in touch for further details on this excellent contract opportunity.

Do you have a passion for software and technology?

Are you a dedicated provider of Customer Service solutions?

Endeavour is looking for an experienced Technical Support Analyst to join our client's team in their Central London office ASAP.

Our client is a fast growing company, providing leading SaaS platform for automating government services.

The successful Technical Support Analyst will be comfortable in a fast-paced environment, and used to work with large amount of information.

Your role will involve providing quality product and technical solutions to help customers realize their goals utilizing our client's products and services as well as liaising with Technical Consultants and making sure all the queries are resolved.

Required skills/experience:

• Previous experience in a SaaS Technical Support role
• Excellent customer service skills - the ability to communicate clearly and concisely while also empathetic, accurate, compassionate, resourceful and conscientious
• Ability to evaluate, troubleshoot and follow-up on customer issues; replicate and document issues for further escalation
• Experience with third line (development) support and bug fixing; excellent problem solving skills
• Exceptional communication skills
• Ability to be organised, work with large amount of information and prioritise tasks

If you are an experienced Technical Support Analyst wanting to join a fast growing and positive company, then get in touch for further details ASAP!

Experienced Big Data Consultant to join a large banking client in Brussels.

English speaking site.

Early September start for 6 months with possible extension.

Requirements:

• 5 year +  experienced and practical knowledge of Flink/Kafka
• Hands-on experience in big data stack -  Horton works and technologies/languages like Hive, ELK,  Cassandra, Python
• Profound knowledge of SQL (writing complex SQL queries, performance-tuning)
• Knowledge of DWH data modelling (i.e. Kimball or Inman)

Please apply for further details. We look forward to your cv.

An excellent contract opportunity to join a global multi-platform media company with big ambitions and the talent to bring them to life.

Remote working is an option.

Job Summary

As an experienced NetSuite Developer you will work with the existing Internal Systems team to deliver a Finance Transformation project. You’ll be working on improving an existing NetSuite system with new functionality as well as maintaining and supporting existing code. You will help to analyse new requirements, creating new forms, scripts and workflows, from Sandbox to Production.

Department Summary

• The IT department provides a wide range of IT systems and services. In particular the IT department has overall responsibility for supporting over 900 internal customers and managing about 1000 desktop and mobile devices.
• The department aims to ensure that systems and services are effective, efficient and economic, meeting operational needs and supporting business plans.  It is committed to continually improving the way they work and the services they  are responsible for.
• Key role responsibilities
• Under the supervision of Tech Leads and Project Managers you will carry out a wide range of development, scripting and configuration in order to update and improve an existing NetSuite instance, working to budgets and deadlines.
• You will work on new Sales and Booking functionality to improve the efficiency of existing sales teams and deliver better CRM functionality.
• You will work with the rest of the team to peer review code before it goes through testing and into production.
• Your job will cover both front and back end code.

Essential skills and experience

• Proven track record of developing and administering all aspects of NetSuite including scripts, workflows and templates
• Deep knowledge of NetSuite out of the box functionality
• Wide experience of JavaScript and SuiteScript
• Working knowledge of financial areas such as AP, AR, Tax, and Billing
• Desirable skills and experience

SQL

• Accountancy & Accounting Systems
• CRM systems

Please apply for further details on this excellent contract opportunity.