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Job Summary

  • 2/3rd Line Support SAP Consultant / Contract / Munich

  • Country: Germany
  • Location: Munich
  • Sector: Support
  • Daily Rate: EURO €450
  • Job Type: Contract
  • Technologies: 2nd Line Support 3rd line support SAP helpdesk JIRA zendesk IET Remedy ITIL MS Office English speaking German HR Services SAP Vendor Master data management SAP ERP
  • Reference: I180618SC

2/3rd Line Support SAP Consultant / Contract / Munich

Posted Tuesday, 12 June 2018

Endeavour Recruitment has an excellent long-term contract opportunity for a Second and Third Line Support SAP Consultant to join a multinational client in the public sector based in Munich, Germany. This is initially a 12 month contract and the all-inclusive daily rate for this role is €450 euros.

Required Skills and Knowledge:

  • At least 2 years of experience with helpdesk activities
  • Experience in a SAP environment SAP Vendor Master Data Management, SAP ERP i.e.: FI, CO, MM, SD, PS
  • Knowledge in HR services i.e.: PA, PT, PY, PE, PD
  • Experience with service desk software like Jira, Zendesk, iET, Remedy
  • Knowledge of ITIL
  • Strong knowledge of MS Office 2010
  • Proven experience in working with people in a multinational, multicultural environment
  • Excellent communication skills in English both orally and in writing.
  • German language skills would be an advantage

Deliverable Service:

  • Assistance with the provision and analyses of statistics for the Service Desk
  • Assistance in the preparation of monthly SLA compliancy reports
  • Make suggestions, by running reports and analysing trends
  • Monitoring, processing and clarification of User requests for on-demand services
  • Execution of special tasks entrusted by the line-manager

Please get in touch for further details on this excellent long term contract opportunity.

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