Endeavour Recruitment has a new opportunity for an experienced Production IT Support Engineer based in Wembley, Middlesex with our Global Manufacturing client. Experience of ITIL Methodology advantageous. The salary for the role is £20k to £25k according to experience, plus 12% shift allowance.
The client is looking for an experienced IT Support Engineer to ensure availability and the efficiency of systems for Production use.
Key Skills Required: -
- Windows OS (Operating System)
- UPP, GIS
- Fault Analysis
- Solution Generation
- ITIL Methodology
- General Computer & IT Skills
In this role you will be expected to: -
- Ensure Production have all files required to meet SLAs
- Ensure availability and efficient running of systems for Production use
- Ensure Live & Test data is processed and administered as per requirements
- Update & maintain process and workflow diagrams and documents
- Actively manage incidents and record resolutions
Applicants are invited to apply as soon as possible in order to be included in the shortlist. Please confirm required day rate.