1^st Line Support

Permanent – East Hampshire – salary up to £20,000

Ideal role for somebody looking to expand and grow their IT support career, where your responsibilities will be problem solving and troubleshooting.

Requirements:

• Excellent problem-solving skills
• Excellent communications skills
• Previous Helpdesk experience
• Working knowledge of Linux
• Significant Scripting knowledge i.e. Bash

This role includes shift patterns and weekend work on a rota basis.

Salary of up to £20,000, depending on experience, plus benefits.

Please apply quickly to be shortlisted.

Endeavour Recruitment has a marvellous opportunity for an IS Support Specialist to work in a permanent role in Wembley.  Our Client is in the Financial Services Industry and seeks a candidate who can act as a mentor, as well as ensuring continued uptime and availability of servers and infrastructure. Prior knowledge of GSMA Scheme requirements is advantageous. The salary for this role is £35k to £40k depending on experience.

Due to the nature of our client’s business, candidates must be prepared to undertake the extensive screening process and be prepared to wait up to 6 weeks to start work after an offer has been made.

Knowledge Base and Experience:

• System administration
• System maintenance
• System design
• Monitoring data communication systems

Technology Skills Required:

• Windows Operating Systems (2003\2008 R2\XP\Windows 7)
• Symantec Backup Exec 2010
• SharePoint Checkpoint MEP
• Sophos
• Citrix
• VMWare
• Xen Server
• SAP
• Cisco
• Juniper Firewall
• Checkpoint Firewalls
• Lotus Notes
• MS SQL Server
• PGP
• Acronis backup
• Managed File Transfers SSH, SFTP

Applicants are invited to apply as soon as possible to be included in the shortlist.

Endeavour Recruitment has a FANTASTIC opportunity for an experienced SAP Architect / Senior Consultant. We are looking for experts with SAP HANA, SAP BO, SAP BW. Knowledge of the French or Dutch language would be an advantage.  This is an initial 6 month contract based in Belgium, market related rate.

- Senior Hands-on consultant responsible for 600 applications for 10 clients

- Technical -contact and -coordinator for the Engineers (in the field)

- Technical contact for the clients

- Lead-consultant for complex and/or critical implementations

- 3th and 4th line support

- Good communication skills

Technical knowledge:

- SAP HANA

- SAP BO

- SAP BW

- Experience with migrating Oracle to SAP Sybase is a big plus

Please get in touch for further details on this excellent contract opportunity to join an International Technology giant.

Identity/Access Management System Developer required to join a dynamic team for a long term contract in Brussels. Hands-on technical position.

Your role:

The Identity/Access Management (IAM) System Developer ensures that end-user needs for access to systems are met in a secure, comprehensive and cost-effective manner.

The ideal candidate will be responsible for the ongoing migration, development, deployment, and support of the IAM system. The IAM System Developer identifies business needs, implements these in the IAM system, administers the IAM components and overall system, and resolves complex system problems.

The IAM System Developer performs technical analysis, design, installation, maintenance and modification of the  IAM platform.

Your duties will include the following:

• Ensures that the needs for IAM are met in a comprehensive and consistent manner by analyzing business processes and integrating application requirements with the technical capabilities of the IAM-related products.
• Identifies gaps in the current IAM setup and process infrastructure; investigates options and makes recommendations.
• Plans, installs, configures and optimizes the operation of IAM components including the tracking of new releases available from vendors, patches, etc.
• Writes code to integrate IAM components (e.g. drivers, connectors, scripts, programs); tests it for both functional and robustness, and moves it into production.
• Produces and updates system documentation to record the IAM environment, including documentation of configuration settings, operating and recovery procedures and data structures.
• Troubleshoots IAM system/component failures as they occur and provides solutions.
• Functions as the primary liaison to IAM system vendor.
• Guides the formation of IAM policies that balance the need for seamless access with the requirement of enterprise security.
• Works with server and network administrators to ensure that end-to-end system integrity and security are maintained for the IAM system.

Skills and experience:

• The incumbent has experience in Identity and Access Management, including hands-on experience with an Identity Management system. Broad and deep experience with computing, network and system software environments.
• Experience in Forgerock, OpenAM, OpenDJ, OpenIDM and Open IG modules is a must.

Please apply for further details on this excellent long-term contract opportunity.

Endeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area.   You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side as a 1^st Line Support Analyst. 

Previous experience is not essential for this role but a keen interest in IT and a willingness to learn quickly as essential.   Previous customer service experience and in particular ITIL awareness or Foundation certified preferred.

The successful candidate will be flexible by nature, enthusiastic and self-motivated.   You should have excellent problem solving skills, be a good team player, able to cope under pressure and have previous experience of working to strict SLA’s both for the team and individual targets.

The salary for this role is in the region of £22,000 depending upon experience.   In addition to the competitive salary our client provides an excellent benefits package including bonus schemes, healthcare plus much more.   Our client welcomes all applications and will provide training for the right candidate if necessary.

Preferred Candidate Experience:

•        ITIL Accreditation or working towards/previous Customer Service experience
•        Windows 7
•        MS Office 2010 / 2013
•        Previous 1^st Line Support Experience
•        Experience of working to SLA’s both Team and Individual

If you don’t have all of the required experience, then please still apply as our client is keen to find the “right person” for the role regardless of experience.

Endeavour Recruitment have an outstanding opportunity for an experienced Linux Systems Administrator, based in the London offices of what is without doubt, one of the World’s most innovative Digital companies.

As part of the London based Systems Admin team, you will be supporting customers across London, EMEA and occasionally, part of the wider global team, contributing to and at times, leading projects.

As you would expect from one of the definitive companies in this sector, this is a fun, professional and exceptional working environment. Alongside a host of benefits and unique perks, there is a proven commitment to career development. This really is an amazing opportunity to take your career to the next level.

Ideally, coming from a background of working with market leading companies, you will have experience and skills that are closely aligned to those listed below;

• Support – Ubuntu, Apache, Syslog and Active Directory (AD) integration
• Automation - Puppet and Foreman
• Monitoring – Nagios, Graylog and Cacti
• Virtualisation – VMware vSphere
• Qualifications – such as Linux+/RHCSA, CCNA, VMware Certified Associate (VCA) and MCSA
• Beneficial - Atlassian, Cisco ASA/Palo Alto and Commvault

If you are looking for a challenging role, in a dynamic environment, becoming involved in global projects and working with some of the World’s highest profile brands, then please apply today

Endeavour Recruitment has a new opportunity for an experienced Production IT Support Engineer based in Wembley, Middlesex with our Global Manufacturing client.   Experience of ITIL Methodology advantageous.  The salary for the role is £20k to £25k according to experience, plus 12% shift allowance.

The client is looking for an experienced IT Support Engineer to ensure availability and the efficiency of systems for Production use.  

Key Skills Required: -

•        Windows OS (Operating System)
•        UPP, GIS
•        Fault Analysis
•        Solution Generation
•        ITIL Methodology
•        General Computer & IT Skills

In this role you will be expected to: -

•        Ensure Production have all files required to meet SLAs
•        Ensure availability and efficient running of systems for Production use
•        Ensure Live & Test data is processed and administered as per requirements
•        Update & maintain process and workflow diagrams and documents
•        Actively manage incidents and record resolutions

Applicants are invited to apply as soon as possible in order to be included in the shortlist.  Please confirm required day rate.