Due to business growth, our Oxford based client in the Print & Media Industry is looking for a Multilingual 1st Line Customer Service Support person. The successful candidate will have 1-2 years’ experience of Customer Service. This is a multilingual role so additional language fluency is essential. Salary would be in the region of £25K plus an excellent benefits package for the right candidate.
Primary responsibilities for this role will be liaising with enquiries from clients from across Europe. Logging calls, escalating where necessary and providing solutions where possible as first point of contact.
Fluency in at least 2 languages is essential with English as either a first or second language.
- Excellent Telephone Manner
- High Level Accuracy and Precision
- Exceptionally Organised
- Excellent Verbal and Written Communication
- Team Player
If you believe you have the right experience and previous track record to successfully deliver in this role, then please apply quickly to be shortlisted.