Training and Documentation Officer
Location: Brussels (Minimum 3 Days On-Site) | Start Date: 1 April 2026 | Long-Term Contract

We are recruiting an experienced Training and Documentation Officer to join a secure, high-level institutional environment in Brussels.

This position requires a strong background in IT documentation, training delivery, and communications within regulated sectors such as defence, government, EU institutions, secure communications, or financial services.

Substantial on-site presence is required (minimum three days per week, potentially more depending on operational needs).

• Key Requirements
  Bachelor’s degree minimum (Master’s preferred)
  At least 7 years of relevant IT experience
  Minimum 3 years’ experience as a Training and Documentation Officer in defence, government, or financial organisations
  EU nationality required
  Excellent English (C1–C2 level); strong French language skills required
  Strong understanding of IT systems and terminology

  Core Responsibilities
  Plan, write, edit and maintain user manuals and technical documentation
  Manage multiple documentation streams simultaneously
  Ensure consistency, accuracy and compliance with corporate quality standards
  Develop internal and external communications (newsletters, leaflets, presentations, stakeholder materials)
  Coordinate and deliver conventional and e-learning IT training
  Oversee the full document development lifecycle
  Act as editor and proofreader through structured peer reviews
  Track and report on training effectiveness

  Technical & Professional Skills
  Proven experience writing and proofreading IT documentation
  Experience delivering IT training, including e-learning modules
  Strong understanding of IT systems and ability to quickly grasp new technologies
  Proficiency in MS Office, PowerPoint and MS Visio
  Knowledge of proofreading, typesetting and layout standards
  Excellent written and verbal communication skills in English and French
  Ability to work independently in structured, multilingual environments