Endeavour Recruitment has an exciting opportunity for an HR Systems Administrator with strong experience to join a major client in the publishing sector in London.
The HR Systems Administrator will be responsible for maintaining the HR System (Cascade) ensuring the system is correctly set up to hold accurate data, functionality and workflow processes and to problem solve technical issues that arise in order that both HR team users and the employee can rely on the system for accurate data and correct workflow process.
This role will support and maintain the HR system (Cascade) on a day to day basis and also on the design, development, testing and implementation of new processes and procedures.
Key Responsibilities
• Maintain the HR System to function correctly in respect of data entry, data fields, screens and the workflow processes and dependencies.
• Updating employee and role data in Cascade i.e. updating data on employee benefits, on holidays entitlements, work patterns, setting up new job titles, new departments etc.
• Create, test and implement new screens and data fields as required. Create new screens, new fields and functionality to record and process new pay and benefits items, for example Healthcare Plans, Sharesave Plans, new leave types etc.
• Produce scheduled HR Reports and respond to requests for new reports to be created and produced
• Answer employees’ questions on HR system functionality and data to resolve HR user and employee issuers. This can across a wide variety of items, for example problems logging into the system, answering individual queries on how annual holidays are calculated and prorated within the system.
• Maintaining and updating “Company rules” within the system such as setting holiday years and entitlements based on variants such as part-time, length of service etc and applying the “Company Rules” accurately to the relevant employee groups
• Perform individual and bulk data uploads to the system, creating excel spreadsheet, importing and exporting to excel
• Using document templates to create mail merges from data held in Cascade to produce individual employee letters for events such as annual pay review, annual bonus plan etc.
• Be the person who contacts the Vendor’s Helpdesk, secure 1st Line support to resolve systems issues and ensure issues are escalated if not resolved
• Work closely with internal payroll team to ensure accurate data and synchronisation between HR and Payroll modules of Cascade happen each month
• Maintain, allocate and protect User profiles, making sure that users are assigned the correct profile for their access level rights
• Process supplier’s invoices at system for coding and 1st stage approval for payment
• Ad-hoc tasks to support managing HR projects, Reward programme and update HR systems.
Knowledge, qualifications and experience
• Experience working with a Cascade HR system as Admin level is highly desirable
• Proven experience in Excel at intermediate level
• Expert using Microsoft Words, Outlook, Teams etc.
• Strong numeracy skills and comfortable with calculations.
• Customer Service Skills, respond to and resolve user queries in a clear and professional way
• Good written and verbal communication skills
• Highly organised and able to identify tasks based on priority
• Strong time management skills, able to multi-task and meet competing deadlines
• Able to maintain confidentiality of personal and sensitive data at all times