Are you a certified Configuration Manager looking for a new contract opportunity working in a fantastic team for a large European client? Please get in touch for further details.
Essential experience required:
- Proven experience in Test environment management where environments were shared across multiple projects and maintenance activities.
- Experience using incidents and problem management processes.
- Working experience with Atlassian products (Jira, Confluence, Tempo).
- Experience with Document and Content management systems (Documentum).
- Experience in multicultural and multilingual IT operations departments
- Knowledge of ISTQB.
Role-specific skills, competencies & responsibilities :
- Strong organizational and communication skills.
- Support the coordination of releases and changes in the test environments by following the processes in place.
- Improve, streamline and expand existing processes.
- Schedule, plan and coordinate IT Operations resources to ensure effective and successful completion of releases & changes.
- Work closely with various IT teams to ensure a timely completion of releases & changes in the test environments.
- Follow up on incidents and problems management activities related to test environments.
- Prepare and maintain the calendar of test releases and communicate it to IT operations teams.
- Participate in Continual Service Improvement (CSI) ITIL lifecycle phase.
- Produce reports on activities for management.
- Attend meetings for communications and resolve blocking points.
- Willingness to explain the change and release processes in place for the test environment and act as a point of contact for questions related to release & change to stakeholders.
- Raise and follow up on identified risks.
We look forward to your application!