Are you interested in helping guide and support decision making across our client’s markets, brands and teams? Are you looking forward to utilising your analytical skills and profound understanding of customer behaviour to coach and drive change and action? Are you hungry to learn and develop and feel like you’re ready to take the next step in your career? Then take this opportunity to join our gaming client as Analytics Manager!

This is a permanent position based in Malta.

With over 300 sunny days per year, Malta enjoys more hours of sunshine than any other European country! This allows you to spend plenty of time outdoors exploring the beautiful island. There is an endless list of exciting entertainment, suitable for everyone no matter where your interest lies. For the sporty one, there are several water sports to try; like wakeboarding, scuba diving, and water skiing. If you’re more of the cultural type, you can visit one of the island’s many theatres and museums, or simply take a stroll in one of the lovely cities to see all the astonishing architecture and buildings that are so typical for Malta.

Responsibilities

• Coaching team members, and ensure that the team is equipped with the relevant knowledge and tools
• Working with the regional teams to contribute to CRM campaign strategy and planning, forecasting of spend, and to provide insight-driven recommendations at all stages of the customer lifecycle
• You will be the analytical partner for the CRM, VIP, Casino and Sports Managers to support in their daily work, promoting data driven decision making around all player activities
• Working closely with Key Account Managers to help them fully understand the VIP portfolio, and what drives VIP activity at different stages of the lifecycle.
• Owning all CRM outbound communication stats (SMS, emails, outbound calling, push notifications) – Deliverability, Open and Click rates etc, enabling the teams to improve continually.
• Guiding the teams to understand why some customers play Game A in preference to Game B, and how we can influence customers behaviour with specific CRM activities at certain parts of their lifecycle.
• Assisting the managers in predicting bonus risk and fraud elements of a campaign by truly understanding gaming behaviours.
• Analysing CRM & VIP spend to ensure optimisation of investment per lifecycle stage.
• Driving insights around VIP events management ensuring effective investment in this area.

Requirements

• Experience within people manager roles with coaching experience
• A degree (or equivalent) in one of the quantitative areas (e.g. Statistics, Maths or Economics)
• A keen interest and a deep understanding in Sports and Casino
• 4+ years’ experience as an analyst
• Experience with best base tools (e.g. advanced Excel, use of relational databases such as MySQL) as well as packaged tools such as QlikView, Google Analytics, etc.
• Programming languages such as SQL
• Desirable – Worked with Knime, JIRA and/or Confluence

Are you interested in helping guide and support decision-making across all of our client’s markets, brands and teams? Are you looking forward to utilising your analytical skills and profound understand of customer behaviour to drive change and actions? Are you hungry to learn and develop and feel like you’re ready to take the next step in your career? Then the Endeavour Recruitment has an opportunity for you to join our gaming client as a Data Analyst!

This is a permanent position based in Malta.

With over 300 sunny days per year, Malta enjoys more hours of sunshine than any other European country! This allows you to spend plenty of time outdoors exploring the beautiful island. There is an endless list of exciting entertainment, suitable for everyone no matter where your interest lies. For the sporty one, there are several water sports to try; like wakeboarding, scuba diving, and water skiing. If you’re more of the cultural type, you can visit one of the island’s many theatres and museums, or simply take a stroll in one of the lovely cities to see all the astonishing architecture and buildings that are so typical for Malta.

Responsibilities

• Working with the regional teams to contribute to CRM campaign strategy and planning, forecasting of spend, and to provide insight-driven recommendations at all stages of the customer lifecycle.
• You will be the analytical partner for the CRM, VIP, Casino, and Sports Managers to support in their daily work, promoting data driven decision making around all player activities.
• Working closely with Key Account Managers to help them fully understand the VIP portfolio, and what drives VIP activity at different stages of the lifecycle.
• You will own all CRM outbound communication stats (SMS, emails, outbound calling, push notifications) – Deliverability, Open and Click rates etc, enabling the teams to improve continually.
• Guiding the teams to understand why some customers play Game A in preference to Game B, and how we can influence customers behaviour with specific CRM activities at certain parts of their lifecycle.
• Assisting the managers in predicting bonus risk and fraud elements of a campaign by truly understanding gaming behaviours.
• Analysing CRM & VIP spend to ensure optimisation of investment per lifecycle stage.
• Driving insights around VIP events management ensuring effective investment in this area.

Requirements

• Desirable - A degree (or equivalent) in one of the quantitative areas, such as Statistics, Maths or Economics
• A keen interest and deep understanding of Sports and Casino
• At least 2 years’ experience as an analyst
• Proficient in analysis and interpreting data
• Experience with best base tools (e.g. advanced Excel, use of relational databases such as MySQL) as well as packaged tools such as QlikView, Google Analytics, etc.
• Programming languages such as SQL
• Desirable – Worked with Knime, JIRA and/or Confluence

Relocation Assistance

Moving abroad means endless new opportunities, but also some quite big challenges. Luckily enough you don’t have to worry a bit – our client will help you every step of the way. They have an extensive relocation package designed to make the transition to your new home as soon as possible. When moving to Malta, their travel coordinator will book your flight and airport transfer, and you will be given the opportunity to stay in the company apartment for several weeks. Therefore, there’s no stress to have an apartment set up when you arrive, and you can take your time to find your perfect home. You’ll also get a relocation allowance that covers costs for extra luggage, shipment of boxes, etc.

Endeavour Recruitment has an excellent contract opportunity for an experienced SharePoint Analyst to join a client in Braine-l'Alleud, Belgium.

The SharePoint Analyst must have a minimum of 2 years of experience in SharePoint Online to fulfil the requirements for the role as a SharePoint Analyst.

It is desirable that the SharePoint Analyst has experience with ASP.NET MVC but having experience and knowledge of CSOM is essential. The duration of this role is initially for 3 months and the all-inclusive daily rate is €475 euros.

What is expected of the SharePoint Analyst? - Role and Responsibilities:

Our client is looking for a SharePoint Analyst that has knowledge of the SharePoint Online functionalities and technicalities. You will be responsible for putting in place the technical integration between SharePoint Online and the 3rd party solution selected for this project and also provide guidance and expertise during workshops.

Required Skills:

• Minimum of  2+ years of proven expertise in SharePoint Online
• Excellent knowledge of CSOM
• Excellent knowledge of SharePoint functionalities
• Excellent knowledge of SharePoint Online settings
• Capable of writing code in C#
• Capable of writing documentations
• Knowledge of ASP.NET MVC is desirable
• Knowledge of Powell365 is a strong asset
• Passionate to learn new technologies
• Team-player attitude but you can work independently if necessary
• A customer and service-minded mentality
• Excellent language skills to effectively communicate in English (speaking and writing)

If you believe you are the right candidate for this role as a SharePoint Analyst, then please do not hesitate to apply with a copy of your most recent CV.

Are you a looking for an excellent career opportunity? Our client, based in Southampton, specialising in delivering IT Technology solutions for payments in the retail sector, is recruiting for a 1^st line Technical Support Analyst to join their team. The ideal candidate will have excellent demonstrable communication and problem-solving skills and be customer service orientated.

ESSENTIAL SKILLS:

• NVQ1/GCSEs and above (or equivalent) in key competencies

• Excellent Customer Service Skills

• Problem analysis/problem solving

• Good Timekeeping

• Adaptability

• Attention to detail

• Working in a very pressurised environment

• Understanding of SLAs and KPIs

• Computer Literate

• Quick learner

DESIRABLE KNOWLEDGE (not essential):

• Windows Operating System ranging from 2000 – Windows 7

• Network infrastructure

• Borland & SQL

• Visual Basics and C#

• Microsoft office

• Card Payment Processes

• Remote Connections

Please, get in touch for further details on the exciting career opportunity!

Endeavour Recruitment is looking for an experienced Functional Analyst to work for a renowned global organisation. Candidates should have at least 5 years’ experience in a similar role. This is a 3-month contract based in Belgium looking to pay EUR 500-520€ per day. 

You will be responsible for the design and implementation of modern and flexible solutions according to agreed timelines and budgets in order to support the core business processes in line with the business needs and quality requirements.

Essential Skills:

• 5 years’ previous experience in a similar role
• Degree in IT or related subject
• Knowledge of SOA architecture and design principles
• XML
• Webservices (Schema, SOAP, WSDL, WSL)
• Strong previous hands on experience in analysing, documenting, and designing SOA and BPM solutions, preferably from IBM
• Able to work Autonomously

Desired Skills:

• Work with Enterprise Application Integration and Middleware technologies
• Familiar with STP business processes
• some programming experience in Java and working knowledge of Oracle Db’s and Linux
• you have experience as an active member of Scrum teams, working in Agile project methodology

If you feel you have the skills to flourish in this role, then please send over a copy of your most up to date CV.

Endeavour Recruitment has a new opportunity for a Security Cleared Application Packaging Analyst for a role based in Portsmouth.  This is a 3-month initial contract with extension opportunities paying between £350-£375 per day.

Candidates must have demonstrable packaging and scripting experience in a corporate environment.  Excellent organisation and communication skills are crucial.  It is essential candidates are fully conversant with all aspects of applications packaging including rationalisation, discovery, packaging, QA, UAT, remediation and deployment.

Essential Experience:

• Applications Packaging MSI / App-V 5.0
• Flexera AdminStudio – 2014-2016
• SCCM Experience – 2012 / Current Branch
• Migration Project Experience – Windows 7 x65 / Windows 10 x64 OS
• Application Compatibility Testing
• Custom Actions and ICE Validation
• PowerShell / VBS / Batch File Scripting
• Packaging Tools (sysinternals suite)

Additional Competencies:

• 3 Years’ Experience with Packaging as a Primary Role
• Experience of Migration Projects (preferably Windows 10)
• End to End Applications Packaging Lifecycle Process Experience
• Experience of Packing for and Supporting Large Client Base

Applicants are invited to apply as soon as possible in order to be included in the shortlist.

Endeavour Recruitment require a Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area.   You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side.

The successful candidate will be flexible by nature, enthusiastic and self-motivated.   You should have excellent problem solving skills, be a good team player, able to cope under pressure and have previous experience of working to strict SLA’s and both team/individual targets.

The salary range for this role is £24,000 to £38,000 very much dependent upon experience.   In addition to the competitive salary our client provides an excellent benefits package including bonus schemes, healthcare plus many more.   Our client welcomes all applications and will provide training for the right candidate if necessary.

Preferred Candidate Experience:

•        ITIL Accreditation or working towards
•        Windows 7
•        MS Office 2010 / 2013
•        1^st or 2^nd Line Support Experience
•        Avaya/IPT
•        Citrix
•        Exchange 2010
•        Desktop Rollouts
•        Wireless Networking

If you don’t have all of the required experience, then please still apply as our client is keen to find the “right person” for the role regardless of experience.

Endeavour Recruitment has a rare opportunity for an experienced Business Analyst.  Good working knowledge of UML, BPMN, Lean Six Sigma and IDEFO required.  This is a 3 month contract with the opportunity of renewal.  Excellent rate of £400-£410 per day.

The successful candidate will be responsible for the analysis of the current business processes, through to making recommendations to improve productivity.  You must therefore have at least 5 years’ experience as a Business Analyst, be able to work without supervision and adept at communicating with stakeholders at all levels.  Previous experience of analytics in a call centre environment would be advantageous.

Essential Candidate Experience:

•        BPMN
•        UML
•        Agile
•        Lean Six Sigma
•        Quantitative/Qualitative Analysis

As a Candidate you should be:

•        A Critical Thinker
•        Motivated
•        Able to ‘think outside the box’
•        Excellent at Organising and Planning
•        Analytical
•        Able to Communicate Effectively
•        Able to work to deadlines

If you believe you have the right experience and previous track record to successfully deliver in this role, then please apply quickly in order to be shortlisted.